Peter Bell
Service of AC unit carried out efficiently. Replacement parts were needed and the second serviceman was also polite and efficient. However the staff at the Kardinya branch we had to deal with left a lot to be desired, especially regarding payment. They appeared to expect us to pay without being issued with an invoice. More training required in the Kardinya Accounts Dept.
Anne Copping
An excellent experience of having the Daikin air conditioning system installed. I was impressed by the supervisor's attention to detail. Every member of the team was professional and efficient. Many thanks to Garan for his friendly approach to the task.
Keith Abbott
Initial visit and quote from Frank Gray very professional and informative. The team that fitted my Daikin system led by Danny Clapham and Mitch Barton and all of his fellow work mates were very friendly, professional and the finished product was neatly fitted. Thank you.
Ileana
Karen has been very helpful throughout the process. Very professional, excellent customer service. Thank you.
George Sanderson
I have been dealing with Karen, she possesses excellent customer service skills and understanding. She will endeavour to call you or email you back promptly, takes the time to explain and offers great tips. Making my experience flawless, thanks Karen.
Lyndal Rogers
F&D's service was impeccable from beginning to end. The service was efficient and fast and Frank, the consultant was well informed of his trade and gave me all the information that was necessary to make my decision. I now have a cool house before Christmas. Thank you!
Caitlin
Thank you again to the amazing Ford and Doonan team. Our air con broke down on the very hot weekend and the team came out quickly to get it serviced and running. Was worried it would be expensive, but the nice chap who did the work fixed it there and then. Friendly and professional and timely, thank you and I'll recommend others to you this summer.
Jayne
I've had my aircon for a couple of years now, never had any problems. Have had it serviced a couple of times and Josh is really friendly and helpful. He's always on time and calls beforehand to let you know he's on the way. He also goes above and beyond to make sure I know what I'm doing with the controller as I'm IT illiterate! I also had a technician out to look at the controller when it had an error message and he too went above and beyond with helping me understand the app!
Samuel
Had these guys come out for a new air con installation. I chose a Daikin ducted and Matt was very knowledgeable and recommended I go for gold ducting. Team who installed were on time and did a good job, walked me through it as I had an evap before. Cheers.
Ross Milner
Ford & Doonan provided great service and guidance with our air conditioning. Highly recommended.
Kristy
Had my Panasonic air conditioning installed in my renovated home. Went with air touch controller and love it. Connects to my lights and things, we wanted to get it to future proof the house and sales team said it was a great fit. Air con been running well since install
Russell Mehan
I have just had a Hitachi split system fitted on 23/08/2017 by Ford and Doonan. From the sale to the completion, the process was seamless. Even to the extent that the fitters came on time..!! and then completed the job in a professional manner. I would certainly highly recommend F&D for any air con requirement you may have, they are very customer focused.